FAQ's

Do you accept PayPal?

  • Yes, we do accept PayPal.

Do you accept debit cards?

  • Yes, we accept United States debit cards. They must be issued with the Visa, Mastercard, Discover, or American Express logos.

Why is the consistency different from the product I just ordered to the one I already have?

  • We use natural and organic ingredients with no toxic chemicals. Due to the nature of the ingredients, the consistency and color  may differ.

What if I had an allergic reaction to your product?

  • We recommend discontinue use immediately and contact your physician. 

The tracking shows the package was delivered but I didn’t receive my package. What if I have a lost or stolen package?

  • Once an order has shipped, TMonique Naturals is not responsible for lost or stolen packages confirmed to be delivered to the address entered by the customer. The customer must enter a safe and accurate address when entering their shipping address. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.

Do you accept payment plans?

  • Yes, we offer  payment plans through Sezzle. Sezzle offers you to “Buy Now and Pay Later” with simple, interest-free installment plans. 
  • At checkout, select Sezzle as a payment method. After you’re approved and you complete checkout, the merchant will ship your products just like they would with any other payment method.